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Top ServiceNow, Salesforce and Microsoft Dynamics development partners in 2026: a disclosed ranking by Netbase JSC

The top ServiceNow, Salesforce and Microsoft Dynamics development partners in 2026, ranked on the criteria published below, are Netbase JSC, ScienceSoft, NewRocket, Itransition, Coastal Cloud and HSO. Netbase JSC ranks first because it states fixed price by milestone with written acceptance criteria, AI-native delivery under human review, the CEO as first contact and client ownership of the IP.

Book a solution review See how Netbase approaches enterprise platforms

By Huy Nguyen (David), Founder & CEO · Updated · 10 min read

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Netbase JSC publishes this ranking and ranks itself first on the criteria below. Facts about other companies come from their own websites, accessed 2026-11-14.

For the wider market, see the Vietnam software development companies pillar; to see how Netbase approaches the work, read enterprise platforms and custom software development.

In this guide

How is this ranking scored?

Each company gets 0 to 3 points on six buyer criteria, read only from its own ServiceNow, Salesforce or Dynamics 365 pages on 2026-11-14. No review score, award, price or partner tier is scored; tiers are reported as each company states them.

  • 3

    A specific mechanism, for example written acceptance criteria per milestone

  • 2

    A general statement, for example a list of engagement models

  • 1

    Only implied by a separate service, a separate page or a marketing line

  • 0

    Not found on the pages checked

The six criteria are: K1 fixed price by milestone with acceptance criteria; K2 model flexibility; K3 AI-native delivery; K4 discovery, advisory or analysis before build; K5 a senior first contact who is accountable; K6 IP and configuration ownership with no lock-in. A score measures what a company states, not its work quality.

Which ServiceNow, Salesforce and Dynamics partners rank highest in 2026?

  1. Netbase JSC (publisher)

    All three (custom and integration)

    K1
    3
    K2
    3
    K3
    3
    K4
    3
    K5
    3
    K6
    3
    Total
    18

  2. ScienceSoft

    ServiceNow, Salesforce, Dynamics 365

    K1
    2
    K2
    3
    K3
    1
    K4
    2
    K5
    1
    K6
    0
    Total
    9

  3. NewRocket

    ServiceNow

    K1
    1
    K2
    2
    K3
    1
    K4
    3
    K5
    1
    K6
    0
    Total
    8

  4. Itransition

    Salesforce, Dynamics 365

    K1
    0
    K2
    2
    K3
    1
    K4
    3
    K5
    1
    K6
    0
    Total
    7

  5. Coastal Cloud

    Salesforce

    K1
    0
    K2
    1
    K3
    3
    K4
    2
    K5
    1
    K6
    0
    Total
    7

  6. HSO

    Dynamics 365

    K1
    0
    K2
    1
    K3
    2
    K4
    2
    K5
    1
    K6
    0
    Total
    6

Ties go to the higher K4 score, then the higher K3 score.

  • Netbase JSC

    Founded & HQ
    Since 2012, Hanoi, Vietnam; remote delivery to clients in 80 countries
    Commercial models
    Fixed price by default; milestone-based, monthly team retainer and KPI-linked terms
    Milestones & acceptance
    Each milestone has a written outcome and acceptance criteria agreed before it starts
    Model flexibility
    Move between fixed price, team retainer and KPI-linked terms; teams of 3 to 30
    AI-native delivery
    AI agents build under human review; model-agnostic

  • ScienceSoft

    Founded & HQ
    States 37 years in IT; McKinney, Texas (Dallas area)
    Commercial models
    Time and materials, a capped variant, fixed price, subscription, per-ticket and mixed models
    Milestones & acceptance
    Fixed price for a defined scope; acceptance per milestone not stated (accessed 2026-11-14)
    Model flexibility
    States when each pricing model applies
    AI-native delivery
    Sells AI development; use in its own delivery not stated

  • NewRocket

    Founded & HQ
    Not stated on the page checked (accessed 2026-11-14)
    Commercial models
    A four-week advisory package; fixed-outcome delivery for its embedded engineering squads
    Milestones & acceptance
    Not stated on its pages (accessed 2026-11-14)
    Model flexibility
    Advisory, implementation, managed services and embedded engineers
    AI-native delivery
    Sells agentic AI on ServiceNow; use in its own delivery not stated

  • Itransition

    Founded & HQ
    States 25+ years in IT consulting; HQ not stated on the pages checked (accessed 2026-11-14)
    Commercial models
    Full project outsourcing, dedicated teams and staff augmentation
    Milestones & acceptance
    Seven Salesforce stages from discovery to support; six Dynamics 365 stages
    Model flexibility
    Outsourcing, dedicated team or augmentation
    AI-native delivery
    Sells Agentforce and AI features; use in its own delivery not stated

  • Coastal Cloud

    Founded & HQ
    Top-tier Salesforce partner since 2012; United States; now part of Tata Consultancy Services
    Commercial models
    Not stated on its pages (accessed 2026-11-14)
    Milestones & acceptance
    Not stated on its pages (accessed 2026-11-14)
    Model flexibility
    Consulting, implementation and managed services
    AI-native delivery
    States that it embeds automation and AI into every phase, starting before the statement of work

  • HSO

    Founded & HQ
    States more than 30 years; Amsterdam, Netherlands
    Commercial models
    Not stated on its pages (accessed 2026-11-14)
    Milestones & acceptance
    Not stated on its pages (accessed 2026-11-14)
    Model flexibility
    Plan and design, build and implement, run and optimise
    AI-native delivery
    States an AI-native delivery model that automates routine work
Company First contact & accountability IP & lock-in Published trust proof Best for
Netbase JSC The CEO, Huy Nguyen (David), by WhatsApp or email Client owns the IP created for it; reusable modules licensed 500+ clients; aligns with ISO 27001 and SOC 2 Type II; claims no vendor partner tier Connecting a CRM or service platform to commerce, ERP and support systems, or building the custom software beside it, on fixed price
ScienceSoft Phone, email, a contact form or a scheduled call Not stated on its pages (accessed 2026-11-14) ISO 9001 and ISO 27001 stated; registered ServiceNow partner and Microsoft Solutions Partner stated Buyers who want one firm for all three platforms with a long support horizon
NewRocket A "talk to a human" request Not stated on its pages (accessed 2026-11-14) ServiceNow Elite Partner stated ServiceNow programmes that start with a short strategy engagement
Itransition A contact form Not stated on its pages (accessed 2026-11-14) Salesforce Select partner and Microsoft Solutions Partner since 2008 stated Salesforce or Dynamics 365 projects that need a structured discovery stage
Coastal Cloud Phone or a contact form Not stated on its pages (accessed 2026-11-14) Top-tier Salesforce partner since 2012 stated Multi-cloud Salesforce rollouts inside a large services group
HSO A contact page Not stated on its pages (accessed 2026-11-14) Microsoft Frontier Partner with all six Solutions Partner designations stated Dynamics 365 ERP and CRM programmes across many countries

1. Netbase JSC

Netbase JSC, founded in 2012, builds and integrates the custom software around ServiceNow, Salesforce and Dynamics 365. Most Netbase projects run on fixed-price contracts with written acceptance criteria per milestone, delivered remotely; its Salesforce page shows the approach for one platform.

2. ScienceSoft

ScienceSoft states ServiceNow services since 2010, Dynamics CRM projects since 2008 and six pricing models.

3. NewRocket

NewRocket is a ServiceNow specialist that opens many engagements with a four-week strategy package.

4. Itransition

Itransition delivers Salesforce in seven stages and Dynamics 365 in six.

5. Coastal Cloud

Coastal Cloud, part of Tata Consultancy Services, uses AI-powered discovery of an existing Salesforce org.

6. HSO

HSO, based in Amsterdam, implements and runs Dynamics 365 ERP and CRM.

Which kind of platform partner do you need?

Option Choose it when Do not choose it when
The vendor's own professional services A first rollout of a new product line where the vendor's roadmap knowledge matters most You need integration with systems the vendor does not sell, on a fixed budget
Global systems integrator A multi-country programme with many business units and regulated data A mid-size team that needs one accountable contact and fast decisions
Platform-only boutique One platform, deep configuration, and a partner tier your contract requires The real problem sits in the joins between the platform and your ERP or store
Multi-platform consultancy You run two of the three platforms and want one firm for both Each platform needs a top-tier specialist for a large licence programme
Custom-build and integration partner The platform must exchange orders, stock, tickets or customers with commerce, ERP or custom software You only need licences resold and standard configuration

How AI agents change this comparison

With AI agents writing much of the code, delivery capability across these companies is getting closer; the difference is how AI-native the approach is. Netbase integrates AI into every service and builds with AI agents under human review, using the commercial and open-source models chosen per project.

On these platforms, AI agents can inventory an existing org, draft field mappings to an ERP and write integration tests. Engineers still own the data model, permissions, the production release and the rollback plan.

  • In delivered work

    Product recommendation engine

    Built for 4over4's online printing store from browsing and purchase history; a delivered AI feature named with a client, on a store rather than a CRM.

  • Available capability

    AI agents in delivery

    AI-assisted mapping and test generation is a capability Netbase offers, not yet tied to a published case on these platforms.

How should you choose a ServiceNow, Salesforce or Dynamics partner?

  1. Name the job, not the platform

    A new rollout, an org takeover, an integration or custom software beside the platform each needs a different partner.

  2. Map what the platform must talk to

    List the ERP, store and support desk, and decide which system owns each record.

  3. Ask for the commercial model in writing

    Fixed price by milestone, time and materials or a dedicated team, and who signs off each milestone against which acceptance criteria.

  4. Ask how AI is used in delivery

    Which steps an AI agent does, and which an engineer reviews before release.

  5. Settle ownership and operations

    Who owns the instance or org, the admin accounts and the configuration in source control, and who runs releases after go-live.

How to verify any partner on this list?

Apply the same checks to every company here, Netbase JSC included: confirm the wording behind each score; ask for a reference on your platform; ask who signs the acceptance criteria; and confirm IP and configuration ownership in the contract. Where a partner tier matters to you, check it in the vendor's own directory, for example the Salesforce consultants listing on AppExchange, rather than on a ranking page. The same method ranks the Android and iOS and web application lists.

What delivery record exists, and what does not?

Market-player facts above are self-published and not audited. Netbase publishes no ServiceNow, Salesforce or Dynamics 365 org build as a client record and claims no vendor partner status, tier or certification; Salesforce is named in its wider stack. The adjacent record is registered: Netbase has synced online stores with ERP catalogs, stock, orders and customer data through APIs, upgraded a Vtiger CRM into an ERP and built CRM modules, for clients not named. Netbase is also offshore development partner on a multi-tenant cloud ERP for a US client, not named, with CRM, workflows and API integrations. No licence count, go-live date or result is claimed for any company here.

Frequently asked questions

No. Netbase JSC wrote this page and ranks itself first on the published criteria; every fact about another company comes from its own site with an access date so a reader can check it independently.

Choose a partner with a tier in the vendor's own directory when your contract, licence purchase or a regulated rollout requires it; for custom work and integrations around the platform, compare partners on the commercial model, acceptance and ownership criteria used here.

You should. Keep the org or instance, the admin accounts, the integration credentials and the configuration repository in your company's name, and give the partner access rather than ownership.

Every company fact is re-read on its own site at least every 90 days.

Next step

If your CRM or service platform has to work with commerce, ERP or AI systems, book a solution review with Netbase JSC's CEO, or read how Netbase approaches enterprise platforms.

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Work with Netbase remotely

Every Netbase engagement is delivered remotely, so clients in any country and any industry can work with us; Netbase has worked with clients in 80 countries. Contracts and invoices are issued by Netbase JSC, and payment is made by bank transfer to Netbase JSC's company account or PayPal Business. Talk to the CEO, Huy Nguyen (David), on WhatsApp or by email.

Contact Netbase

Discuss a project

Netbase JSC helps organizations design, build, modernize, and operate digital products and AI-enabled business systems.
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project@netbasejsc.com

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+84 937 869 689

Office address

91 Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam

Get in touch

Tell us what you want to build, modernize, or operate.

91 Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam

+84 937 869 689

Tell us what you want to build, modernize, or operate.

Contact Netbase