What a real estate platform does, and where it stops
A real estate platform is an industry solution that helps agencies, developers and property managers keep listings, enquiries and contracts in one system instead of portals, spreadsheets and chat threads. It publishes listings to the website and partner channels, sends each lead to the right agent, follows the deal to signature, and keeps leases, rent schedules and maintenance requests on the property record.
It stops at the specialist systems around the business. Listing portals, e-signature, accounting and payment providers keep their roles, and the platform connects to them. Valuation, legal checks and financial advice stay with licensed professionals.
The platform is a growth capability in the industry platforms family, built through custom software development.
From portal inboxes to one property pipeline
-
- Current state
- Listings typed separately into the website and each portal
- Target state
- One listing record published to every channel
-
- Current state
- Enquiries sit in portal inboxes and personal phones
- Target state
- Leads captured centrally and routed to an agent by rule
-
- Current state
- Nobody knows which lead turned into a viewing or a deal
- Target state
- Pipeline from enquiry to viewing, offer and signature
-
- Current state
- Commissions calculated in spreadsheets after closing
- Target state
- Commission rules tracked on each deal
-
- Current state
- Leases and rent due dates kept in folders
- Target state
- Lease records with rent schedules and renewal reminders
-
- Current state
- Maintenance requests arrive by phone and get lost
- Target state
- Tenant requests with owners, status and history
The property workflow, step by step
The workflow, step by step:
-
List
An agent creates the property with photos, features, price and energy information.
-
Publish
The listing goes to the website, partner portals and widgets from one record.
-
Capture
Enquiries from forms, portals, chat and calls become leads with their source.
-
Route
Rules assign each lead to an agent by area, project or language, and set a response deadline.
-
Nurture
Follow-ups, viewings and documents are logged on the lead.
-
Deal
Offers, reservations and contracts move through pipeline stages with approvals.
-
Close
The signed deal records commission splits for agents and partners.
-
Manage
For rentals, the lease, rent schedule, deposits and maintenance requests live on the property.
-
Review
Dashboards show listing performance, lead response time, conversion and occupancy.
Capability modules
Property data, media, prices → Stores one record per unit or project → Listings ready for every channel
Listings and channel rules → Publishes to website, portals and widgets → Consistent listings everywhere
Forms, portal leads, chat, calls → Records each enquiry with its source → Central lead list
Leads, agent areas, rules → Assigns and reminds → Owned leads with deadlines
Viewings, offers, contracts → Moves deals through stages → Forecast of deals to close
Closed deals and split rules → Calculates agent and partner shares → Commission statements
Contracts, rent, deposits → Schedules rent and renewals → Rent roll and reminders
Tenant requests → Routes and tracks work → Resolved requests with history
The platform starts from the Netbase real estate digital toolkit, one of its productized modules next to the CRM and B2B sales engine and the AI chatbot and WorkChat integrator. Reusing productized modules can cut development time by up to 60%.
Poslor: the Netbase real estate product
Poslor is a Netbase Business Division, alongside CMSmart, Printcart, Cloodo and Storelly. It is a real estate operating system that links listings, leads, deals and tracked commissions. It holds 627 live reviewed project records, runs as a live pilot in Vietnam with Japan and APAC named as its next markets, offers English and Vietnamese surfaces, and provides WordPress, Wix and widget integrations plus a public API.
Poslor is a licensed product. A custom real estate platform is built for your business and you own its custom code; some businesses combine both, using Poslor for listings and leads and a custom build for their own operations.
AI in this solution
Netbase works with the major AI models and tools, chosen per project. AI output about a property, a price or a person needs agent review, and lead scoring must not use characteristics that fair-housing or anti-discrimination rules protect.
-
Available capability
Listing enrichment and description drafting
Generative AI and computer vision that tag photos, fill missing fields and draft listing text in several languages for an agent to approve; not yet tied to a published real estate case.
-
Available capability
Lead scoring and AI property matching
Machine learning that ranks leads by likelihood to book a viewing and matches buyers to listings, as suggestions for agents; not yet tied to a published real estate case.
-
Available capability
Document AI for contracts
Reads leases and sale contracts into draft dates, parties and amounts for staff to check, never as legal review; not yet tied to a published real estate case.
-
Available capability
Multilingual enquiry assistant
NLP through the AI chatbot module to answer listing questions and book viewings, handing over to an agent; not yet tied to a published real estate case.
Integrations, data, security and deployment
-
Systems
Typical connections are listing portals, website and widgets, e-signature, accounting, payment and messaging tools. The RESO Data Dictionary is a real estate data standard that defines listing fields, and we use it where partners and portals support it. The service layer runs on the backend platforms Netbase builds on.
-
Rules to plan for
In the EU, the revised Energy Performance of Buildings Directive, Directive (EU) 2024/1275, entered into force on 28 May 2024 with national transposition due by 29 May 2026, and strengthens energy performance certificates, so listings should carry energy data fields. GDPR Article 6 requires a lawful basis for processing lead data, and marketing consent is recorded separately. This is general information, not legal advice.
-
Data boundary
Listing, lead, tenant and deal records stay in systems you own; integration contracts define what goes to each portal or partner.
-
Security
Netbase security practices are designed in from day one: secure code review, TLS in transit and AES at rest, role-based access with MFA, vulnerability scanning, penetration testing and disaster recovery.
-
Deployment
The platform runs in the cloud account you choose; Netbase works with AWS, Google Cloud, DigitalOcean and Cloudflare.
Implementation phases, roles and support
-
Pipeline review
Follow real listings and leads from enquiry to signature or lease, and list portals and tools.
-
First release scope
Listings, lead capture and routing, and the deal pipeline.
-
Build
Modules delivered in milestones agents can test.
-
Integrate and test
Portals, e-signature and accounting, with full deal runs.
-
Launch
Listing migration, agent training and go-live.
-
Improve
Leases, maintenance, commissions or AI features. Netbase support runs Monday to Saturday, with Sunday off.
A typical team pairs a solution architect with developers, QA and a project manager, working with your sales and property management leads. The first release is a lean MVP that agents try in weekly Agile demos. The team works remote-first from Hanoi in English, and the platform is API-first, so portals, widgets, an agent mobile app and AI services share the same listing and lead records. In fast-growing property markets, where agents work from their phones and buyers ask in several languages, mobile-first and multilingual screens belong in that first release. Most Netbase projects are delivered on fixed-price contracts, with scope and price agreed after the pipeline review; milestone-based, monthly team retainer and KPI-linked terms are also offered.
Configuration, customization and ownership
-
Configured
Property types, listing fields, pipeline stages, routing rules, commission rules and message templates.
-
Customized
Portal connectors, project and unit inventory for developers, tenant portals and reports.
-
Ownership
You own the IP Netbase creates in your custom development; Netbase productized modules and Poslor are licensed, not transferred.
Technologies we build with
Industry variants and use cases
Agencies and brokerages
Listings, lead routing and commission splits across teams.
Developers
Project and unit inventory, reservations and sales agent networks.
Property managers
Leases, rent schedules, tenants and maintenance.
Rental platforms
Listings, applications and viewings for many landlords.
For the sector view, see real estate.
Delivered work in real estate
Netbase has delivered projects for clients in real estate, and these clients are not named. The anonymous real estate listing platform record describes a listing and lead platform that Netbase built for a real estate client through consulting, custom development and integration. It is a client project, separate from Poslor, and publishes no client name, location or results. Poslor adds first-hand product experience from a Netbase Business Division. More projects are in our work.
Frequently asked questions
Choose Poslor when its listings, leads and commission workflow fits your business. Build custom when your projects, contracts or operations need their own rules.
Yes, where a portal offers a feed or an API. Connections are scoped in the pipeline review.
Yes. Leases, rent schedules and maintenance requests are modules of the same property record.
It drafts them from property data and photos, and an agent checks the facts and approves each one before it is published.
Services behind this solution
AI-enabled custom software development built around your workflow
Netbase provides custom software development for companies whose workflow no off-the-shelf product fits, to turn that workflow into software the business owns, with AI built in where it removes manual steps. We take the work from discovery through architecture, build, testing and handover, and the IP created for you stays yours. No licence trap, no rebuild when you outgrow a package.
Learn More
Related solutions and next step
Compare the other Netbase solutions or view relevant work. Send us your listing channels and one recent deal from enquiry to signature, and we will review this solution for your workflow.
Discuss a project
Netbase JSC helps organizations design, build, modernize, and operate digital products and AI-enabled business systems.+84 937 869 689
91 Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam
Get in touch
Tell us what you want to build, modernize, or operate.