This guide is for founders, CTOs, operations leaders and procurement owners who have a proposal on the table that says "AI-native" and want to know what to ask before signing. It sits in the partner-selection series that starts with large or boutique Vietnam IT vendor, and it explains the buyer side of how Netbase approaches custom software development and agentic AI automation.
In this guide
- What does "AI-native" mean when a vendor says it?
- Why does it matter to the buyer now?
- What changes and what does not
- How do you write scope for an AI-native team?
- Which contract terms should a buyer add?
- Where AI fits
- When should you not buy AI-native delivery?
- What delivery record exists, and what does not?
- Alternatives: how else to buy software in the AI era
- Limits of this guide
- Frequently asked questions
- Next step
What does "AI-native" mean when a vendor says it?
The term has two meanings, and proposals often mix them. One is about the product: First Line Software defines AI-native development as designing software with AI embedded into its architecture, workflows and delivery lifecycle from day one. The other is about delivery: AI agents and assistants write, test and refactor much of the code, and engineers specify, review and decide.
This guide is about the second meaning, AI-native delivery, because that is the one that changes the buyer's contract. A partner can build an ordinary product in an AI-native way, or an AI product in a traditional way. Ask which of the two the proposal means before you compare prices or timelines.
The useful test is simple: in an AI-native team, AI is part of the default path for every task, not a tool an individual developer may or may not open. That makes the team's review gate, test suite and written specifications the real product of the method, and those are what a buyer should inspect.
Why does it matter to the buyer now?
Most development teams already use AI. The Stack Overflow 2025 Developer Survey reports that 84% of respondents use or plan to use AI tools, yet more developers distrust the accuracy of AI output (46%) than trust it (33%), and the top frustration (66%) is AI answers that are almost right, but not quite.
That gap is the buyer's issue. Output that is almost right looks finished in a demo and fails in production. The DORA 2025 State of AI-assisted Software Development report describes AI as an amplifier of an organisation's existing strengths and weaknesses, so a partner with weak review and testing gets faster at shipping defects. The buyer's protection is therefore in the review and acceptance terms, not in the AI label.
What changes and what does not
The matrix below is the core of this guide. Read each row as a question to put to the partner.
| Area | What changes with AI-native delivery | What does not change | Buyer action |
|---|---|---|---|
| Scope | Specifications must be precise enough for an agent to build and a test to check; vague user stories produce plausible but wrong code | Someone still has to decide what the business needs and what is out of scope | Ask for acceptance criteria per milestone in writing before work starts |
| Speed | Drafting code, tests, migrations and documentation gets faster | Decisions, data access, third-party approvals, user testing and your own review time | Plan your review capacity; ask which steps the plan assumes will be faster |
| Review | More code arrives per week, so review becomes the bottleneck and the main control | A named engineer is accountable for every change that ships | Ask who signs off each change and what automated checks run first |
| Quality evidence | Tests and checks can be generated alongside the code | Tests prove only what they assert; a person must check the tests themselves | Accept on passing acceptance tests you agreed, not on volume of code |
| Contract terms | New clauses: AI tool and model disclosure, data use, review gate, IP in AI-assisted output | Ownership, warranty, confidentiality and exit still need the usual clauses | Add an AI annex to the contract (checklist below) |
| Commercial model | Faster build makes fixed price by milestone easier to offer and to verify | Change requests still change the price and the plan | Prefer fixed price per milestone with written acceptance over open hours |
The contract model choice itself is covered in dedicated team vs fixed price; the security side of the review gate is covered in the security review gate for AI-generated code.
How do you write scope for an AI-native team?
Write scope as outcomes and checks, not as screens and hours. For each milestone, state the business outcome, the acceptance tests both sides will run, the data and systems the work touches, and what is explicitly excluded. An agent follows a precise specification well and fills gaps with guesses, so the gaps you leave become the defects you find later.
Keep the first milestone small enough to judge the method. A discovery or a narrow first release shows whether the partner's specifications, tests and reviews are as good as the proposal says, before the larger budget is committed.
Which contract terms should a buyer add?
Add these terms as an annex to the usual development agreement. Each is a yes or no question the partner can answer in writing.
-
Tool and model disclosure
Which AI tools and models may touch your code and data, and how the partner tells you before adding a new one.
-
Data use
Whether your code, data and prompts may be used to train any model, and where they are processed and stored.
-
Review gate
Who reviews each AI-written change, which automated checks run before review, and how sign-off is recorded.
-
Acceptance
Milestones are accepted on agreed acceptance tests and a demo, not on delivered effort.
-
Intellectual property
The code and documents produced for you are yours, including AI-assisted output, and any third-party or pre-existing components are listed with their licences.
-
Security
Secure code review, dependency and vulnerability checks, and who fixes a finding after release.
-
Exit
Repository, build scripts, prompts and specifications that drive the build are handed over, so another team can continue without the partner's tooling.
For AI work that sits in a regulated or high-risk area, the NIST SSDF community profile for generative AI lists secure-development practices a buyer can reference in the security clause.
Where AI fits
In an AI-native job, AI drafts code, tests, data migrations and documentation from the agreed specification, proposes refactors and runs first-pass checks on dependencies and known vulnerability patterns. Engineers still check that each change meets the acceptance criteria, that the tests test the right thing, and that security-sensitive code, data access and integrations are correct. The result for the buyer is milestone evidence rather than hours. Netbase works with the major commercial and open-source AI tools and models, chosen per project, so the tooling question is about disclosure and control, not one vendor.
- In delivered work
RAG knowledge assistant
A retrieval-augmented knowledge assistant delivered for a client that is not named.
- In delivered work
Document AI platform
AI consulting, engineering and integration delivered remotely for a client that is not named.
- Available capability
AI-native delivery under human review
AI-written changes held to the same secure code review, version control and scanning as any other change; not yet tied to a published case with delivery-speed figures.
When should you not buy AI-native delivery?
AI-native delivery is the wrong choice in some cases. Choose a slower, more manual approach when:
- nobody on your side can review milestone output at the pace the plan assumes, because unreviewed speed only moves risk to production;
- the requirement cannot yet be written as testable criteria, for example early research or a product idea without users, where a short discovery comes first;
- the change touches regulated data or safety-relevant logic and you cannot name a reviewer with that domain knowledge;
- your data or code may not leave your environment and the partner cannot run its tools inside it.
In these cases the honest answer is to start with consulting and a written specification, then decide how much of the build AI should do.
What delivery record exists, and what does not?
Netbase's lead offers are consulting, solutions, custom development and AI-enabled digital transformation; dedicated teams and outsourcing are secondary options. AI is integrated into every Netbase service and solution. Most Netbase projects are delivered on fixed-price contracts, and milestone-based, monthly team retainer and KPI-linked models are also offered. The delivery lifecycle runs from discovery through agile execution with outcome-based milestones to rollout and ongoing support.
Governance includes weekly reviews, KPI dashboards and a dedicated account manager and project manager. Security practice includes secure code review and version control, role-based access control, vulnerability scanning and NDAs for contributors. For custom development, the client owns the IP created for it; Netbase's productized modules are licensed, not transferred.
Netbase has delivered AI projects for clients that are not named, including retrieval-augmented knowledge assistants, document AI and MLOps pipelines; two are described in the anonymised records of a RAG knowledge assistant and a document AI platform.
What does not exist: no published figure for how much faster AI-native delivery made any Netbase project, no published defect or cost comparison against traditional delivery, and no client named for these AI projects. This page describes method and terms, not results.
Alternatives: how else to buy software in the AI era
- A traditional time-and-material team, with AI used at each developer's discretion. Choose it when your own engineers lead and you want to set the pace; the trade-off is that AI use is inconsistent and harder to audit.
- A dedicated team you direct, as in an AI-first offshore development center. Choose it for a long roadmap with internal product leadership; the trade-off is that you own more of the review burden.
- An in-house team with AI tools. Choose it when the software is your core product and you can hire; the trade-off is hiring time and the need to build review and test discipline yourself.
- A fixed-price, milestone-based partner with AI-native delivery under human review. Choose it when the outcome can be specified and you want acceptance against agreed tests; the trade-off is the upfront effort of writing scope well.
How the commercial side of each option works is set out on engagement models.
Limits of this guide
- It describes delivery terms, not legal advice; have counsel review AI clauses for your jurisdiction.
- Survey figures describe developers in general, not any single partner.
- No speed or cost multiple is given, because no registered Netbase figure supports one.
Plan the next step with a Netbase consultant
Frequently asked questions
It can reduce build effort, but review, testing and specification still take people's time, and no general saving can be promised. Compare proposals on the acceptance terms and the review gate, not on a speed claim. Netbase quotes projects at a fixed price after scoping and does not publish rates.
Put it in the contract: the code and documents produced for you should be assigned to you, including AI-assisted output, with any pre-existing or third-party components listed under their licences. At Netbase the client owns the IP created for it in custom development.
It should mean the opposite emphasis: more of the engineers' time goes into review and testing because more code arrives. Ask the partner who signs off each change and what automated checks run before that sign-off.
AI-augmented usually means developers use AI tools when they choose; AI-native means AI is part of the default path for every task and the process is designed around reviewing its output. The proposal checklist shows how to tell them apart.
Next step
Bring the proposal you are comparing, and Netbase will walk through its scope, review gate and AI terms with you: book a solution review.
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